Responsible Gaming

Gaming Should Be Entertainment

At Dundonald Plumbing, we promote responsible gambling practices. Gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Only gamble with money you can afford to lose, and never chase losses or use gambling as a substitute for income.

Age Verification

Gambling in the UK is strictly regulated. You must be 18 years of age or older to participate in any betting or gambling activities. We take age verification seriously and comply with all UK Gambling Commission regulations. If you are under 18, please do not use our services.

Warning Signs of Problem Gambling

If you recognise any of these signs in yourself or someone you know, it may be time to seek help:

• Constantly thinking about gambling or past gambling sessions
• Needing to gamble with increasing amounts of money to achieve the same excitement
• Repeatedly trying to cut back or stop gambling without success
• Feeling restless or irritable when attempting to reduce gambling
• Gambling to escape problems, anxiety, or negative emotions
• Chasing losses by gambling more to win back money you've lost
• Hiding gambling activities from family, friends, or healthcare providers
• Jeopardising or risking important relationships, education, or career opportunities
• Borrowing money to gamble or pay gambling debts
• Experiencing financial difficulties due to gambling

Self-Help Tools & Responsible Gaming Features

Most licensed betting operators offer tools to help you gamble responsibly:

• Deposit Limits: Set a maximum amount you can deposit in a given period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you're willing to lose over a set time period
• Reality Checks: Receive periodic reminders during gaming sessions about how long you've been playing and how much you've staked
• Time-Out: Take a temporary break from gambling for a period you choose (typically 24 hours to several weeks)
• Self-Exclusion: Exclude yourself from gambling accounts for an extended period (typically 6 months to 5 years)

We strongly encourage you to use these tools if you feel your gambling may be becoming problematic.

Support Organizations

If you need help with problem gambling, the following organizations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support for problem gamblers
  Website: www.gamcare.org.uk
  Phone: 0808 8020 133 (free, confidential)
• GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
  Website: www.gamstop.co.uk
  Self-exclude from all licensed online gambling operators at once
• Gamblers Anonymous – A fellowship for recovering compulsive gamblers
  Website: www.gamblersanonymous.org.uk
  Phone: 0207 384 3040

International Support Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Get Help Today

If you think you may have a gambling problem, please reach out for help immediately. There is no shame in seeking support – problem gambling is a recognised condition, and recovery is possible with the right help and support.

Contact GamCare on 0808 8020 133 (free and confidential) or visit www.gamcare.org.uk to speak with a counsellor today.

You can also register with GamStop to self-exclude from all licensed online gambling operators across Great Britain.